Right of Withdrawal

Right of Withdrawal (EU Directive 2023/2673)

As a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason (cooling-off period). The withdrawal period begins on the day you receive your goods.


Submit Your Withdrawal Request

To exercise your right of withdrawal, please complete the form below. After submitting, you will receive a confirmation email.


By submitting this form, you exercise your right of withdrawal per EU Directive 2023/2673. We will confirm by email within 14 days. Questions: business@nelio.gg